This guide explains how to update your password while logged into your workspace or sub-account, and how to reset it if you're logged out. Keeping your credentials up to date helps maintain account security.
1. Open Settings
From either the main workspace or any sub-account, click on Settings.
2. Go to Account or Profile
In a workspace: select the Account tab.
In a sub-account: select the Profile tab.
3. Choose “Reset Password”
Click on the Reset Password option.
4. Enter Passwords
Type your current password.
Enter the new password you’d like to set.
5. Save Changes
If everything is entered correctly, your password will be updated and a confirmation message will appear.
1. Visit the Login Page
Go to: https://agents.centerfy.ai/access (or your custom workspace login URL)
2. Use "Forgot Password"
Enter your email address and click the Forgot Password link.
3. Follow the Reset Link in Your Email
Check your inbox for the password reset message.
Click the link and follow the instructions to set a new password.
Q1: What if I don’t remember my current password?
Use the Forgot Password link on the login screen to reset it.
Q2: Can I change my password from a sub-account?
Yes. You can update your password from either the main workspace or any sub-account.
Q3: What login URL should I use if I’m logged out?
Use: https://agents.centerfy.ai/access or your agency’s white-labeled login page.
